TELEBRANDS CUSTOMER SERVICE
If you ordered from a toll free number that was provided in a commercial that you saw on TV, or if you ordered directly from one of our product-devoted websites.
Telebrands Customer Care
79 Two Bridges Road
Fairfield, NJ 07004
1-855-668-1655 (M-F 8:00 AM to 10:00 PM Eastern Time & Sat – Sun 9:00 AM to 6:00 PM Eastern Time)
COMMON CUSTOMER SERVICE REQUESTS
For your convenience you can now track your order status on-line at
To receive your tracking information, simply enter your Billing Phone Number. Please allow up to 24-48 hours after placing your order to review tracking information to become available.
Please note that due to heavy telephone call volume at our customer service centers, it may be difficult to get through to our customer representatives and we appreciate your patience. However, should you wish to phone us and to avoid a long wait, it is suggested that you call on Thursday or Friday 9:00 AM to 9:00 PM Eastern Time.
Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from Telebrands for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See our return policy for more information. Exceptions may apply.